Parking Rules and Regulations

MONTHLY PAYMENTS

All payments are due by the 7th of each month
No cash payments will be accepted
Make checks payable to “Elite Parking Services”
Please note on your check the name registered on your account
Return check charge is $25
There will be no substitutions, vacation credits, or prorated charges
A 5% PROCESSING FEE will apply to all payments monthly

CHECK PAYMENTS

All checks must be mailed to:
Elite Parking Services
Attn: Ohana East
900 Fort Street Mall, Suite 1240
Honolulu, Hawaii 96813
Make checks payable to “Elite Parking Services”
Please note on your check the name registered on your account
Return check charge is $25
There will be no substitutions, vacation credits, or prorated charges

AUTOMATIC CREDIT CARD PAYMENTS

Payments will be processed on the 1st of every month
You will receive a PANDADOC “Credit Card Authorization Form” via email
This is a secure PCI Compliant form for inputting your credit card information
For information regarding the security of the process, you may visit https://www.pandadoc.com/security
Be sure that your credit card information is correct to reduce processing delays
If you have not received the form, please check your SPAM folder

LATE PAYMENT

Payments received after 7th, will be incur a $25.00 late fee charge per cardholder
Parking account will be deactivated until parking charges are paid in full
Cardholder will be liable to pay the daily parking rate
No refunds for daily parking will be given

ACTIVATION FEE

There will be a non-refundable $25 activation fee for all new parking registrations

CANCELLATIONS

Individual must complete a monthly parking cancellation form
This must be done 30 days prior to cancellation
Parking Access Cards and Decals must be returned on or before the end of the month
Parking fees will not be prorated for partial months

PASSBACK

Multiple attempts to enter or exit will cause your parking account to be in passback
An out of sequence example would be trying to use your card to enter again, if you have not already scanned to exit
This behavior is a misuse of your parking, and could result in termination of your parking

PARKING DECALS

A permanent decal will be assigned after your application has been processed
Decals will only be provided for Reserved Stalls and Reserved Levels
Decals should be applied to the BOTTOM LEFT CORNER of the inside of the windshield
Failure to display your decal may result in your vehicle being towed and parking terminated

VEHICLE INFORMATION (LICENSE PLATE RECOGNITION)

All vehicles must have a “Front License Plate”
It is required to keep your vehicle information current at all times
Your license plate(s) are registered to your account and will allow entry and exit
Should any of your vehicle information change, you must notify the parking manager

SAFETY PRECAUTIONS

Speed Limit in the garage is 5MPH
Be alert to pedestrians walking
Failure to comply could result in termination of your parking
Do not leave any valuables in car
Please remember to lock your vehicle

This agreement licenses holder to park one automobile in the parking facility. Only rental space license guarantee, and no bailment is created. The management shall not be responsible for fire, theft, damage, or loss to said automobile or any other article left in it. This constitutes the entire contract, and customer, by signing, acknowledges receipt of a copy hereof and acknowledges that he/she has read and agrees to abide by the foregoing and by the rules and regulations of the Elite parking facility.